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NRI Help
NRI Help Frequently Asked Questions
Detailed answers for transcripts, birth certificates, NABC, translations, attestation, payments, shipping, and document handling.
Transcripts are a set of attested mark sheets that brings out total marks achieved by you throughout the course of study. Depending on the scope of courses attempted, they may be further detailed to ratings, degrees and awards granted.
Place your order, securely upload your documents, receive a cost estimate immediately, and complete payment via PayPal, Razorpay, or Debit/Credit Card. NRIWAY processes your request, provides regular updates, and delivers the sealed transcript.
Transcripts are generally used to apply for permanent residency, higher education, visas, H1B visas, and immigration, among other things. In fact, most of the international universities claim a transcript of sealed marks from their students.
NRIWAY is known for the quick procedure involved in arranging your transcript from the university to getting it couriered to your doorstep. Generally, the entire procedure consumes 8 to 10 working/business days. In a few cases, it may even take up to 15 days where detailed legal procedures are involved.
Medium of Instruction is an official letter granted by University’s central organisation unit. When applying outside NRIWAY, you need to email the concerned authority with mark sheet, degree certificates and specify their registration number, name and other information. But after signing up with NRIWAY, the procedure gets simpler as we take the burden off your shoulder. Go and submit your application for MOI today!
Getting a birth certificate through NRIWAY is simple and hassle-free. Place your order online, upload the required documents (such as your SSC mark sheet, passport copy, or any other supporting documents), and provide the necessary birth details. Our team will review your application, verify the submitted documents, and keep you updated throughout the process. Once the application is approved by the concerned authority, your birth certificate will be processed and delivered to your preferred address.
NRIWAY offers a comprehensive range of services designed to simplify essential documentation and support requirements for NRIs and individuals worldwide. Our services include educational documentation (such as transcripts and Medium of Instruction certificates), birth and marriage certificates, Apostille and document legalization, financial services (including PAN card assistance and tax filing), property-related services, and various administrative documentation solutions. Our goal is to provide a seamless, reliable, and transparent experience, with end-to-end assistance throughout the entire process.
To initiate your request, an advance payment is required at the time of placing the order. The advance amount is of 1000 INR as verification charges. This payment enables our team to begin document verification with the concerned authorities. The advance paid will be adjusted against the total service cost, and any remaining balance need to be paid to start the order.
No. You do not need to visit our office to submit your documents. Simply place your order online, upload the required documents through the NRIWAY platform, and our team will guide you through the rest of the process. In case any additional documents or information are required, we will contact you and keep you informed at every stage.
Yes. NRIWAY offers international shipping for documents to a wide range of countries. Once your documents are processed and ready, they can be securely delivered to your overseas address through our trusted courier partners. Shipping availability and charges may vary depending on the destination country and the selected service.
Yes. NRIWAY provides secure domestic shipping across India for processed documents. Once your documents are ready, they will be delivered to your preferred address through our trusted courier partners. While the service charges remain the same for the selected service, domestic shipping is free.
No. Cash on Delivery (COD) is currently not available. To begin processing your request, payment must be completed online after you accept the service estimate. Once the payment is confirmed, our team will initiate the document verification and processing steps.
Yes. The security and privacy of your documents are our top priorities. All documents uploaded to the NRIWAY platform are handled securely and are accessible only to authorized personnel or service providers involved in verifying and processing your request. We take appropriate measures to protect your information and use your documents solely for the purpose of providing the requested service.
Yes, it may be possible to add your name to your birth certificate, subject to the rules and approval of the concerned authority. After placing an order with NRIWAY, you will need to provide the required details and submit supporting identification documents for verification. Our team will assist you throughout the process and guide you on the required documentation.
Complete name change on a birth certificate is not possible everywhere, depending on the regulations of the concerned authority. The process can involve additional legal formalities, such as submitting a court order or other supporting documents where applicable. You will need to provide the required proofs and details, and our team will assist you with the process and documentation requirements.
Minor correction of parents' names on a birth certificate may be possible, subject to the guidelines and approval of the concerned authority. Complete name change is not possible. After placing an order with NRIWAY, you will need to provide the correct details along with the required supporting documents for verification. Please ensure that all information, including the spelling of names, is accurate before submission to avoid delays in the process.
No, we cannot change the place of birth on birth certificate.
Yes, for married women, the maiden name can be included on the birth certificate as per the guidelines of the concerned authority. You will need to provide the required details and supporting documents during the application process. Our team will assist you in understanding the documentation requirements and completing the process smoothly.
A handwritten or manual birth certificate may not meet the documentation requirements for a green card application. Immigration authorities generally require an officially issued birth certificate from the appropriate government authority. If a birth certificate is unavailable or does not meet the required criteria, you may need to obtain a Non-Availability of Birth Certificate (NABC) along with supporting documents, as applicable. NRIWAY can assist you with the required documentation process.
It is recommended to provide all the required documents to ensure a smooth and timely process. However, if any documents are unavailable, our team can review your specific situation and guide you based on the type of missing document and the requirements of the concerned authority. Additional documents or alternatives may be suggested wherever applicable.
No. A Non-Availability of Birth Certificate (NABC) is generally issued only when an official birth record is not available with the concerned authority. If you already have a valid birth record, obtaining an NABC may not be applicable. However, if there are errors or discrepancies in your existing birth certificate, such as incorrect name, date of birth, or place of birth, our team can assist you with the appropriate correction process, subject to the requirements of the concerned authority.
Yes, a Non-Availability of Birth Certificate (NABC) may be accepted by USCIS when a birth certificate is unavailable, provided it is issued by the appropriate authority and submitted along with the required supporting documents. The acceptance of an NABC depends on meeting USCIS documentation requirements and applicable guidelines. NRIWAY can assist you with the process of obtaining the required documents and guide you through the necessary steps.
Handwritten documents may not meet the documentation standards required for USCIS applications. Applicants are generally required to submit official documents issued by the appropriate government authorities. If your existing document does not meet the required format or criteria, NRIWAY can assist you in obtaining the necessary documentation and guide you through the process.
Yes, NRIWAY can assist you with the process of obtaining a birth certificate. Your place of birth and current residential address do not necessarily have to be the same, as they represent different details. Simply place your order, provide the correct birth details, and upload the required supporting documents. Our team will review the information, guide you through the process, and share the estimated service cost after document verification.
Yes, simply place an order for a Reissue of birth certificate, fill out the required details, upload your documents, and make an online payment. We will verify and share the next steps.
If you already have a valid NABC (Non-Availability of Birth Certificate), you may still be eligible to obtain a Birth Certificate, subject to the applicable registration process and local authority requirements.
You can verify the authenticity of your certificate(s) on the official website of the relevant Municipal Corporation or issuing authority.
If your birth certificate is issued in a language other than English, it will need to be translated into English by a certified translator. If required, we can also assist you in arranging a certified translation.
Share a clear copy of your birth certificate with us. We will arrange for it to be translated into English by a certified translator and provide you with the translated document. If additional certification, notarisation, or apostille is required, we can assist with those services as well.
On average, NRIWAY takes 4 to 5 business days in helping you receive your translated documents. However, shipping to your place may consume extra time.
Yes, NRIWAY can assist you with Embassy or Consulate attestation for eligible documents, subject to the specific requirements of the respective embassy or consulate.
Birth certificate will bear the official seal and signature of the issuing Municipal Corporation or Registrar of Births & Deaths, as applicable. The exact authority may vary depending on the place where the birth is registered.
To make the process hassle-free, simply sign up with NRIWAY and place your order by submitting the required documents (such as your SSC marksheet, passport copy, etc.). We will provide you with the necessary application format, which you will need to sign and courier to us along with the required hard-copy documents. Once we receive the documents, our team will process the application on your behalf and keep you informed throughout the process.
No. Your parents or relatives do not need to visit our office.
A Single Status Certificate is issued with the official seal and signature of the competent issuing authority, its notarised, apostilled, or embassy-attested, if required.
Expedited processing may be available for certain services, subject to the issuing authority's policies and the nature of your request.
NRIWAY is committed to providing secure, transparent, and reliable document assistance services. We maintain complete transparency throughout the process, keep you updated on the status of your application, and handle your personal documents with strict confidentiality. You can also read our customer reviews, verify our business credentials, and contact our support team at any stage if you have any questions or concerns.
Yes. A birth certificate registered after the date of birth (commonly referred to as a delayed registration) is generally acceptable, provided it has been legally issued by the competent authority. However, the acceptance of a delayed registration depends on the requirements of the organisation or authority requesting the document. If additional supporting documents are required, our team will guide you accordingly.
USCIS generally accepts a late-registered birth certificate if it has been legally issued by the appropriate government authority.
In case of the absence of your parents' ID proof, you can submit a digital copy of their passport front and back to process your order.
Yes, absolutely! Clear digital copies of your documents are sufficient to begin the process and will serve the purpose in most cases.
You do not need to visit our office to submit your documents. The entire process can be completed remotely by sharing digital copies online and, where required, couriering the necessary hard-copy documents. Our team will guide you through each step of the process.
Once your order has been confirmed and processing has commenced, it cannot be cancelled, as resources have already been allocated and work may have been initiated on your behalf. Any cancellation request will be subject to our Terms & Conditions, and charges may apply for services already performed or costs incurred.
Once your order has been confirmed and processing has commenced, it cannot be cancelled. This is because work on your application begins immediately.
We take the security and confidentiality of your documents very seriously. All documents shared with NRIWAY are handled with strict privacy, used solely for the purpose of processing your application.
If your documents are not delivered to the destination, please contact our support team immediately. We will coordinate with the courier partner to track the shipment and assist in resolving the issue.
Our service fees vary depending on the type of service, the issuing authority, the complexity of the case, and any additional requirements such as translation, notarisation, apostille, or embassy attestation. Once we review your requirements, we will provide you with a clear, transparent quotation with no hidden charges before you proceed with your order.
Requesting a transcript is simple. Sign up with NRIWAY, place your order, and upload the required documents. Our team will review your application, guide you on any additional requirements, and process your transcript request with the respective university or educational institution on your behalf.
The processing time for issuing transcripts (a set of attested mark sheets from the first semester/year to the final semester/year) is usually 20 to 30 working days. The exact timeline depends on your university or institution. After verifying your documents, NRIWAY will provide you with the estimated processing time.
Yes. NRIWAY allows you to ship your documents to multiple destinations. You can add multiple recipient addresses while placing your order and choose the required shipping destination for each document set.
Yes. You can request a change to the delivery method before your order is dispatched. NRIWAY also allows shipping the same order to multiple destinations, subject to applicable shipping charges.
No. NRIWAY manages the complete documentation process on your behalf and delivers the documents directly to your specified address. Neither you nor your family members need to visit the university or institution.
We accept payments through Razorpay and PayPal. You can make payments in the following currencies: INR USD CAD AUD EUR GBP SGD. For further assistance, please contact our support team.
No. Transcript requests must be placed through the NRIWAY website by selecting the appropriate university transcript service and submitting the required documents.
No. If your university has placed a hold on your records due to pending dues or any other reason, transcripts cannot be issued until the hold is removed.
NRIWAY carefully packages all documents before dispatch. However, we are not responsible for delays, loss, or damage caused by the courier company. If a shipment is lost or damaged, we will assist you in raising a claim with the courier service wherever applicable. If required urgently, a fresh order may need to be placed.
If your institution is not available on our website, select Documentation Enquiry for your location and submit your request. Our team will verify your institution and guide you further.
Clear scanned copies help us verify the authenticity of your documents and assess the feasibility, timeline, and cost of your request. Once verification is complete, we will update your order with the final quotation.
Yes. All required documents must be uploaded as clear scanned copies. NRIWAY handles the entire process on your behalf, so there is no need to visit any office to submit or collect documents.
You can use a scanner or a mobile scanning application to scan oversized documents. If the file size exceeds the upload limit, compress the file before uploading while ensuring that the document remains clear and readable.
Yes. NRIWAY provides domestic and international shipping services. Service charges remain the same; only the shipping cost varies depending on the destination and courier service.
Yes. We can arrange for transcripts to be sent directly to World Education Services (WES) and other international credential evaluation agencies, subject to your university's policies.
If your destination country is not listed, please contact our support team through the website chat or email. We will assist you and update you within 24 hours.
The required number of transcript sets depends on the organisation requesting your documents. Please confirm their requirements before placing your order. NRIWAY also allows shipping different sets to multiple destinations.
You can choose any shipping address based on your requirements. Many customers prefer having the transcripts delivered to their current residential address or directly to the receiving organisation.
NRIWAY simplifies the process for you. After your documents are verified, our team obtains the required WES Academic Records Request Form (where applicable) and coordinates the transcript dispatch according to your university's process.
This depends on the university's policies. In many cases, the affiliated university may issue the transcripts if the college has permanently closed. Our team will verify the applicable process based on your institution.
The WES Academic Records Request Form is a document issued by World Education Services (WES) that authorises your educational institution to send your academic records directly to WES for credential evaluation.
NRIWAY provides customised quotations based on your documents and the requirements of the concerned department. Before confirming the cost, we verify the feasibility, processing time, and documentation requirements. Once verification is complete, the final quotation is updated in your order.
NRIWAY has served customers in 800+ cities across India and works with 750+ Indian universities and institutions. We are continuously updating our website to include more locations and universities. If you cannot find yours, please contact our support team through the website, call us, or email us at info@nriway.com.
NRIWAY provides these services across 800+ cities throughout India. Service availability depends on the respective local authority and document type.
NRIWAY provides educational documentation services for over 750+ universities and institutions across India and continues to expand its network. If your university is not listed, please contact our support team for assistance.
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