In today’s globalized world, where immigration and documentation standards are increasingly strict, even a small error in paperwork can lead to significant delays in life-changing applications like the U.S. Green Card. One such Non-Resident Indian (NRI) encountered a major hurdle when their birth certificate, issued in Jalandhar, Punjab, was found to be incomplete.
Through this real-life case study, we’ll explore how NRIWAY, a trusted documentation partner for NRIs, helped the client resolve this issue efficiently, allowing them to proceed confidently with their immigration process.
The client, an Indian citizen now settled in the United States, was in the process of applying for a Green Card. During this, they discovered that their official birth certificate lacked a critical component- the full names of both parents were missing.
This issue is common among many Indians born several decades ago, when local municipalities did not maintain records as meticulously as required today. However, under USCIS (United States Citizenship and Immigration Services) guidelines, birth certificates must mention parents’ full legal names to establish proof of parentage.
Without this information, the applicant risks receiving a Request for Evidence (RFE), which can delay or even derail the immigration process.
Having lived abroad for many years, the client was unfamiliar with the current bureaucratic process in India. Navigating the Municipal Corporation of Jalandhar remotely was next to impossible, especially when the task required:
Faced with these challenges, the client approached NRIWAY to take charge of the process professionally.
The first step was to conduct a thorough audit of all related documents. The NRIWAY team collected and reviewed the following:
This verification ensured that the parent-child relationship could be established and that all names matched official records.
Next, NRIWAY’s legal team helped the client and their parents prepare a joint notarized affidavit. This formal legal statement confirmed the parent-child relationship and officially requested the inclusion of the parents’ names in the birth record.
The affidavit served as a critical support document to fill in the missing information in the original birth certificate.
After completing the documentation, NRIWAY’s local representatives in Jalandhar applied directly to the Health Department, which handles birth and death records.
The submission included:
Everything was organized and submitted in a professional format to ensure swift processing.
One of the key strengths of NRIWAY’s service is proactive follow-up. Many applications get stuck at various bureaucratic levels due to a lack of communication.
However, NRIWAY maintained regular contact with officials at the registrar’s office, responded to any queries, provided clarifications when needed, and ensured the file moved forward without unnecessary delays.
After the document verification process was complete, the Municipal Corporation of Jalandhar issued a new birth certificate with the full names of both the client’s father and mother.
The rectified document was legally valid, accurate, and fully compliant with USCIS requirements. The client was able to continue their Green Card application with confidence and without any RFE related to their birth certificate.
This case clearly illustrates how a combination of local expertise, legal precision, and professional follow-through can simplify even the most complex documentation challenges.
Whether you're facing issues with a birth certificate, passport, or any other official document, NRIWAY’s specialized services for NRIs can save you time, stress, and potential immigration delays.
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